Q-Industries

Best of SugarCRM Award Winners Announced

Innovative CRM Implementations Recognized at SugarCRM Awards Banquet

Cupertino, CALIF. (August 28, 2007) SugarCRM Inc., the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced the award winners for the first annual Best of SugarCRM awards. Recognizing best-in-class Sugar implementations, the awards banquet was held in conjunction with CRM Acceleration at the Marriot East Side in New York City.

Over forty companies were nominated for Best of SugarCRM Awards with eighteen companies being selected as award finalists. The winners were selected based on merit, interviews and results driven from their Sugar implementation.

Award Winners by category:

Sales Excellence – two winners
Digi-Data Corporation, Columbia, Maryland (www.digidata.com)
Eject-Stop-Divide.com (www.eject-stop-divide.com)
Digi-Data uses Sugar to deliver the ultimate sales tool by tracking dealers, customers, sales opportunities and accounts. It also integrates with marketing campaigns for closed loop analysis.
Eject-Stop-Divide uses Sugar for sales, marketing, order processing, management and engineering for a competitive advantage with fast response times and offer a 360 degree view of the customer.

Marketing Performance
Periship Inc., Branford, Connecticut (www.periship.com)
Periship Inc. was able to leverage Sugar’s robust marketing and reporting functionality to significantly grow their customer base through ad campaigns, trade shows and marketing events.

Customer Support and Satisfaction
State of Oregon Department of Human Services, Salem Oregon (www.oregon.gov/DHS)
The Department of Human Services implemented Sugar in under 24 hours and lowered the amount of Medicaid paper processed claims from 60,000 to 37 in three months.

Most Creative Implementation – two winners
Altervisions, Marseille, France (www.altervisions.com)
Q-Industries, Washington, DC (www.q-industries.com)
Altervisions improved productivity by 150% after integrating Sugar with Joomla and JasperSoft.
Q-Industries developed a social network analysis module that gives organizations the ability to visually see the relationship between contacts for a sales advantage.

User Adoption
Geeks on the Way, Calgary, Alberta (www.geeksontheway.com)
Geeks on the Way integrated Sugar with Asterisk’s VOIP to help track and manage prospect and customer inquiries.

Sugar Advocate
Monna Nanavati- athenahealth, Watertown, Massachusetts (www.athenahealth.com)
Monna has been an outspoken supporter, mentor and expert of SugarCRM, contributing to athenahealth’s revenue growth.

SugarCRM Administrator
Sean Nakamura- University Readers, San Diego, California (www.universityreaders.com)
Sean researched, selected, implemented, and trained his fellow colleagues on Sugar that has become an effective lead generation and sales management tool.

About SugarCRM
SugarCRM is the world’s leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. SugarCRM easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. SugarCRM’s open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships. SugarCRM offers several deployment options, including on-demand, on-premise and appliance-based solutions to suit customers’ security, integration and configuration needs.

For more information, call (408) 454-6900 or 1-87-SUGARCRM toll-free in the US, email contact@sugarcrm.com, or visit www.sugarcrm.com.